FAQs

One to One FAQs

What’s the difference between therapy, counselling and coaching? How do I know which to book?

We use lots of different words to describe what happens when two people work together, but in reality if you book a one2one session with me we find what’s best for you. What you might need initially could be counselling, but then psycho-neuro education might be empowering, and sometimes a mini-ceremony or ritual is what feels right. I rarely work with just one skill set unless a client specifically asks for (for example) coaching rather than counselling.

The key to working with any therapeutic approach is the relationship between client and therapist, which is why it’s so important to find a therapist you gel with. Do spend time to make sure you feel you choose someone who feels a good fit for you.

What sort of counselling do you do and are you qualified?

I’m a qualified Level 5 Person-Centred Counsellor and registered with BACP which means I’m bound by its ethical code. I’m also a qualified Spiritual Counsellor which is ratified by the One Spirit Interfaith Foundation. I have other qualifications which mean the skills I can bring to the therapeutic relationship are many. And like all professional counsellors, I have professional insurance. I regularly engage in CPD, and love updating and adding to my skill set. 

Why is your website called Soul Service?

When I’m working with clients, either individually or as a celebrant, I hold a sense of us all being part of something bigger than our individual selves. This can be called ‘Transpersonal’. You don’t have to be ‘spiritual’ or ‘religious’ or have a faith path to work with me; I work with people of faith and no faith. I see my work as in service to our deeper selves, our souls.

How soon will I see results?

Emotional issues can often take time to resolve. I usually suggest thinking about 4 sessions initially, then we review. We review sessions every 6 week for longer-term counselling clients. Those working through trauma often benefit from counselling and support over a longer period, sometimes a few years.

My experience is that many of us are working with consequences that arose from childhood, and change that sticks and results in significant personal growth seems to take place over the longer term. If we decide the Reclaim Health programme is the best approach for you, usually 12 hours of input can help most people make significant shifts.

I offer short-term solution-focused approaches and can provide strategies for fast immediate relief if you let me know this is what you would like.

What is your payment and cancellation policy?

I text all my clients on Sunday to remind them of their appointment the following week, and to let them know if payment is due. Some clients pay for 4 sessions at a time, which means they don’t pay every week, and benefit from a reduction in cost ie £200 for 4 x 1hr sessions. I provide payment details in the text. All sessions must be paid for 24 hrs before the session.

If you need to cancel I ask for 24 hrs notice. If cancellation is made within 24 hrs of the session, the session still has to be paid for. If you feel unwell within 24 hrs of the session, I offer to work online, or by phone for a shorter time if necessary, but I don’t offer refunds.

What happens in the first session?

First, we both sign the working contract between us in order for us to work safely and inline with professional requirements. I will usually have emailed this to you prior to the session; it includes an assessment questionnaire. You can find the contract here.

Do you offer a free initial consultation?

Yes. We can arrange a free phone or Zoom or face-to-face meeting in Falmouth for up to 20 minutes. This gives us both opportunity to find out if we feel like a good fit.

Wedding FAQs

What’s the difference between a registrar and a celebrant?

A registrar is a government official responsible for providing the legal part of a marriage. They  are limited by specific forms of words, and you won’t be able to have any religious or spiritual content. Celebrants are free to create the perfect ceremony for you, and can include any words, spiritual, religious and non-religious text and music that are meaningful to you.

Can you do the legal bit for us as well?

I can do the legal bit in Scotland or Northern Ireland, but not yet in England or Wales. If you want to be legally married you will need to contact a registry office to complete the legal part. 

Do you offer same-sex weddings?

I’m proud to offer wedding ceremonies for all human beings, regardless of their sexual or gender orientation, or any other perceived difference. 

How do we book a wedding or partnership ceremony with you?

First contact me to check I am available for your date, and if I am we make a provisional booking and arrange the first planning meeting. If we all decide to go ahead, then you pay half the fee as deposit and the ceremony becomes a firm booking. You have seven days to cancel and receive a full refund. After this time the deposit cannot be refunded. The balance of fees is due the week prior to the ceremony.

What happens if I need to cancel or postpone?

If a ceremony has to be cancelled up to a week before, the remaining fee will be waived. After that time, you will still be expected to pay the full fee.

What do you wear?

I enjoy all sorts of clothing! I’ve dressed for a festival-themed wedding, a formal wedding, and everything in between. If you have a particular colour or theme, I will aim to fit in with it. As an Interfaith Minister I have several beautiful stoles which I can show you, and wear one for the ceremony if you’d like me to. 

Can we involve our pets?

If there is someone around to be responsible for them – then yes. Sometimes dogs come along as part of the bridal party! 

Please note: I charge for travel and, if applicable subsistence, expenses for any ceremony that is further than 20 miles from Falmouth, UK.